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Prohire Support: How to use TeamViewer

TeamViewer Prohire

Prohire Support: How to use TeamViewer

 

Perhaps you need help with a Prohire report, or can't remember how to amends tariffs - with Prohire Support, help is never far away. Monday to Friday 8am to 5:30pm, and Saturday 8am to 12pm - our dedicated Support team are on hand to help you. For non-essential issues, please use helpdesk@prohire.co.uk or for more urgent matters, please telephone 01795 434000 (option 1).

 

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With your permission, it is occasionnaly necessary to 'dial into' your machine so that we can temporarily see your screen. This allows us to see first-hand what the problem is, and to show you how to rectify the issue. The screen-share technology we use is called TeamViewer (https://www.teamviewer.com/en/)  - and we've put together a simple how-to video which shows you how to launch TeamViewer when you require our technical support: