Use Prohire Online email functionality in Prohire Desktop.
Prohire Online (POL)
New branding framework allows Proweb and email templates to have different branding. Previously, Proweb and emails would share the same branding. This has now been separated to allow different branding schemes. Email branding can be set at a Hire Company or Location level, while Proweb branding can only be set against the Hire Company.
All system email templates have been updated to include the new branding framework and improvements to template layout.
Ability for email templates to be sent to the logged in user, if email address has been entered.
Disabled users are hidden by default on the User Management screen.
Additional terminal payment option of Debit Mastercard added as card type.
Users will be redirected to a sign up page if they try to use a product they don't currently have a license for.
Prohire Companion
Companion job properties can now be configured to appear against vehicle categories, vehicle models or specific vehicle registrations.
Prohire Mobile V2 inspection reports and current damage spots can now be imported into Prohire Companion.
When a job is aborted, users can now specify the reason.
The Browse Job screen can now be exported to Excel.
Check sheet report now displays the Hire Company or Location logo.
Ability for users to multi-select sites in the mobile app filter.
Ability for rental company to specify that more than 4 exterior photos are to be taken as part of a job. Users can specify up to 16 exterior photos.
When a job has been aborted, users can either cancel the job or return it to the job pool.
Ability for users to mark a damage spot as potentially fixed. This marks the damage spot with a status of “Pending” in the Fleet Defect screen, allowing further investigation.
User interface improvements to the mobile job properties screen making it easier to enable/disable job properties and create new inspection items.
The Fleet Defect list now includes a filter to search for the user that recorded the defect.
Improved support for multiple frog images appearing on a job.
Prohire Tracker
Portal users can now view bookings that have previously been off hired.
Version: 1.13 (POL)
Release Date: 3rd March 2020
Features & Enhancements
Prohire Online (POL)
Users can now sign up for additional Prohire products, i.e. Prohire Companion, Prohire Risk, Proweb etc. Simply click on the 'Product Licensing' button at the top of your main Prohire Desktop system.
Prohire Tracker
Trip search now displays vehicle registration numbers when trips are returned.
Improvements to styling on the Trip Search and Vehicle View screens.
When viewing a trip, users have the ability to replay a trip including the speed and time at each data point.
When viewing a trip, the 'View in Google Maps' link in the bottom left corner allows users to select an individual point to display in Google Maps.
Performance improvements to the Alert screens.
Prohire Risk
When viewing a list of raised incidents, the visibility of each record is now displayed, i.e. Internal or Public.
Styling improvements to the Incident Report screen allowing POL administrators to change the visibility level of a record or delete it. All incidents will be raised with a status of 'Awaiting Approval' that administrators can then publish.
Version: 1.12 (POL)
Release Date: 20th February 2020
Features & Enhancements
Prohire Online (POL)
Users can now be assigned specific roles or custom roles allowing administrators to restrict menu options and functions available in Prohire Online. Several system roles have been pre-populated and can be assigned to existing users.
New Fleet Defect screen allowing authorised users to view defects and damage spots created against vehicles.
New Hire Company screen allows users to enter information about the rental company, i.e. logo, merchant account, address and terms and conditions. This information will be used for reporting.
Merchant accounts can now be configured at a location or hire company level.
Allowed payment methods can now be configured.
The capturing of deposits can now be controlled within the customer payments menu option. These settings will be imported from Prohire Desktop.
Ability to print receipts for payments taken via Prohire Online.
Prohire Tracker
New 'Late Returns' feature. This feature will notify the rental company if a customer isn't going to make it back to the rental location by the scheduled return time. The feature utilises a 1 hour drive time based on Google Maps data with snapshots taken at three points during the day. 8am, 12.30 & 17.30.
New 'Find Trip' functionality allows users to locate all tracked vehicles that have passed through a specified location.
Users can now search for vehicles with a 'Tracker Unfitted' status.
Tracker events now include address co-ordinates allowing users to view the location of an event with Google Street View.
Users can now use Google Maps to view the current position of a vehicle via the Vehicle View screen.
Prohire Companion
Job types can be restricted to specific roles.
New centralised management screen allows authorised users to assign jobs to users and view job status, i.e. assigned, in progress etc
Support added for Pre-Rental, Handover, Post-Rental, Valet, Changeover and Rental Agreement jobs.
Comparison of Prohire Companion job data when a rental is completed.
Version: 1.9 (POL)
Release Date: 11th December 2019
Features & Enhancements
Prohire
Ability to assign basic roles to Prohire Online Users; Front Desk, Manager & Administrator.
Creation and management of users now completed within Prohire Online. These users will be shared/synced with Prohire Desktop.
Company-specific sub-domains now used when accessing online resources.
Prohire Desktop Version: 4.11.4.11
Release Date: 11th December 2019
Features & Enhancements
Prohire
Creation and management of users now completed via a dedicated User Administration screen within Prohire Online.
Any permissions previously configured against a role will be retained and can be assigned to new users. Users can also create new custom roles for users in Prohire Desktop.
Any passwords created after the upgrade will be case-sensitive.
Administrators can reset a user password via the User Administration screen in Prohire Online.
Version: 1.8 (POL)
Release Date: 11th October 2019
Features & Enhancements
Prohire Tracker
When an Alert is raised, the current temperature and weather conditions will be displayed.
Proweb
New availability calculation types allow user to always return 'Free Sell' or 'On Request' on a per-group basis.
'Remote Locations' label changed to 'Meet & Greet Locations'
Prohire Desktop Version: 4.11.3.29
Release Date: 25th September 2019
Features & Enhancements
Prohire
Sage Posting - Ability to post non-account customers to Sage with a unique account number.
Sage Posting - Ability to automatically create accounts in Sage when invoices are posted.
Sage Posting - Ability to post payments directly into Sage bank accounts.
Product Licencing - Shortcut added to main menu bar allowing users to sign up for additional Prohire products and services.
Client Screen - Additional 'Account Ref' field displayed on Company and Private Client screens showing the account number created when invoices were posted to Sage. This field will only be available if the feature was enabled.
Security - If password protection and auditing are configured on the main Booking/Rental screen, the system will now remember the user’s password while they are within the screen. The system will audit buttons as normal until the user leaves the Booking screen.
Allocation Chart - Width of Tracker column reduced.
Client Address Field - Number of available characters increased to 255.
Tracker
New Tracker Portal invite button added to the client screen. Rental companies can use this button to provide customers with access to real-time tracking information for vehicles currently on hire. Information includes hired fleet, current vehicle locations, historic trips and enabled alerts for events such as speeding or harsh braking. Find out more
Bookings on the Allocation Chart now include a red border if the vehicle is going to exceed the 'Expected Mileage' value for booking.
Booking/Rental screen displays mileage covered during booking life and an estimated end mileage total. This estimated end mileage is calculated using the pro-rated mileage per day since check-out and an estimated mileage for the remainder of the booking.
Version: 1.7 (POL)
Release Date: 14th August 2019
Features & Enhancements
Rate Card
Refundable deposit values can now be adjusted automatically using a rate card rule.
Tracker Portal (Phase 1)
Provide your customers with real-time access to vehicle tracking data. Perfect for account clients, users can view their hired fleet, current vehicle locations, historic trips and enabled alerts for events such as speeding or harsh braking. Tracker Portal is free of charge for Prohire Tracker users. This feature requires an update to Prohire Desktop.
Version: 1.6 (POL)
Release Date: 8th August 2019
Features & Enhancements
Proweb
3D Secure enabled to support new regulations for authenticating online payments. The expectation will be for all e-commerce transactions to be processed via secured industry protocols such as 3D Secure. As a result, rental customers are now presented with a new security popup/page when initial payment is taken online.
Rate Card
Users now have a centralised place to configure group settings, i.e. adjusting insurance excess figures and enabling/disabling groups.
Following the creation of an item against a single group, users can now copy those rates and settings to all other groups within the same vehicle category.
Times now shown against effective dates when multiple rate cards are published on the same day.
Ability to link to the Quote screen from the Rate Card List screen.
Rate Card Rules
Ability to create a rule that increases or decreases the insurance excess by a specified amount.
Ability to copy an existing rule within the rate card.
Improvements to the way the system handles rules that have been created and then amended at a later date.
Ability to combine 'item percentage adjustment' rules.
The system currently applies the rule that has the highest absolute value by default. This can now be changed if you need a rule to always apply its adjustment figure.
Users can now view rules that have executed and disable them if required.
Payments
When processing a refund against a Gateway payment, users now have the ability to perform a 'Terminal Refund' if the refund was completed via the Gateway provider's web interface.
The maximum payment amount that can be entered has been restricted to 7 characters.
Tracker
Improvements to the Fleet View screen. Driving vehicles are now shown on the map along with vehicle registration numbers.
Tracker serial number now displayed to the user on the tracker device screen.
History of tracker usage now displayed to the user on the device setup screen.
Ability to record additional information when assigning a tracker to a vehicle.
POL
Availability and Quote screens updated to include new date & time pickers.
Prohire Desktop Version: 4.11.3.24
Release Date: 17th July 2019
Features & Enhancements
Prohire
Facility for users to perform a vehicle pre-rental check via the Vehicle and Vehicle List screens.
The Fleet View button is now included in the security framework allowing it to be secured.
The Vehicle Screen now displays tracker odometer readings.
The Prohire allocation chart now indicates if a vehicle is fitted with a tracking device.
Improvements to the layout of the buttons found on the Vehicle List screen.
Full address information is now displayed when viewing a vehicle's current position from the allocation chart.
A new flash on the Daily Diary screen displays how many tracking alerts are waiting to be resolved.
When accessed from the Allocation Chart, the Fleet View screen displays selected site vehicles by default.
Version: 1.5 (POL)
Release Date: 5th June 2019
Features & Enhancements
Tracker
Ability to view a map containing the current position of all vehicles fitted with a tracking device.
A central place to allow users to allocate tracking devices to a vehicle and view details relating to a device.
Ability for users to respond to and manage alerts generated by the tracking devices.
Ability for users to create their own geofences that notify the rental company when a vehicle enters or exits a defined geographic boundary.
Vehicle speed, date and time now displayed when hovering the mouse over a trip position.
Ability to view driving habits and display an eco-driving screen at the end of a trip.
Alerts that still require a response now displayed in Prohire Desktop.
Ability to filter out trips based on distance. By default, the system will hide trips less than a mile.
Alert description now displayed when hovering the mouse over an alert in Vehicle View.
Notification within vehicle trip if a customer has exceeded the maximum allowed speed.
Additional filtering options added to the Manage Geofence screen.
Version: 1.4 (POL)
Release Date: 25th April 2019
Features & Enhancements
Prohire
Ability for users to manage availability manually on a per-group basis via the Prohire allocation chart.
Rate Card
New 'end date' rate card trigger.
New rate card action allows users to set the tax rate for an item.
Proweb
Link added to the personal details section allowing customers to view the rental company's privacy policy.
New footer added to the payment details section indicating the payment service provider, Stripe or Sage Pay.
Ordering of booking questions updated with Terms and Conditions question appearing at the bottom.
Booking confirmation page wording updated to reflect both free sell and on request bookings.
Prohire Desktop Version: 4.11.3.10
Release Date: 25th April 2019
Improvements
History of registration number changes now recorded against a vehicle.
Cherished number plates now extended to incorporate invoices, allowing original vehicle plate and cherished plate to be recorded.
On the booking list screen, users now have the ability to bulk extend bookings to a specific date.
On the client list screen, users can now search by mobile number or contact number.
Version: 1.3 (POL)
Release Date: 14th February 2019
Features & Enhancements
Proweb
Ability to capture Driving License Number as part of the booking process. Once enabled, this field becomes mandatory.
Ability to capture Client Contact Address as part of the booking process. Once enabled, these fields become mandatory.
Ability for users to create their own Meet & Greet locations for use with Proweb. These locations link to a physical location for availability purposes but contain specific operating hours, booking questions and rate cards. When bookings created against these Meet & Greet locations arrive in Prohire, they use the rental agreement, and invoice number ranges assigned to the physical location. Meet & Greet location address information is recorded in the booking delivery and collection fields.
Ability for users to add a web link of their choice to the company logo at the top of the booking screen.
Booking questions improved allowing single select, multi-select and plain text questions to be created.
Booking questions can be assigned to specific sites if required.
Improvements to the number of vehicle types displayed to the customer on the initial Proweb search screen.
Improvements to the way secondary currencies are displayed on the Quotelist screen.
Required deposit amounts now displayed beneath pricing section on the Booking Overview page. Please note that deposit amounts will need to be added to Prohire in order to show in Proweb.
Button label changed from Select to Book on the Quotelist screen.
Updates to colour scheme used across POL UI.
Rate Card Rules
Rate card rules now allow users to specify a gross percentage rate.
Version: 1.2 (POL)
Release Date: 17th January 2019
Features & Enhancements
Payments
In the payment screen, users can now create a new tokenised card in addition to the details taken at the time of the booking.
Rate Card Rules
Additional 'OR' and 'NOT' triggers added to Rate Card Rules providing increased flexibility.
Multiple actions can now be added to a single Rate Card Rule.
Proweb
A visible indicator is now included on the Proweb Quote list screen, advising the customer that a particular group has limited availability.
Once a Proweb enquiry has been received, users have the ability to delete it from the system. Deleted enquiries can be viewed in a separate screen.
Improvements to line-height used when displaying optional extras on the Booking Overview page.
Version: 1.1 (POL)
Release Date: 18th December 2018
Features & Enhancements
Proweb
Proweb enquiries - the ability for customers to ask questions about a vehicle without placing a booking. Based on the response back from the rental company, the customer can then either place a booking or search for another vehicle.
Ability to specify a vehicle group as Enquiry Only, Book Only or Book & Enquiry.
The ability for users to upload PDF copies of their Terms & Conditions and Privacy Policy within the Proweb setup screen. Once uploaded, the system will generate a unique web link to each document.
New 'Enquiry' flash indicating the number of enquiries awaiting a response.
Site location information now appears within the footer of the Proweb booking screen.
Proweb can now display a secondary currency if required.
When a billing address is required for Sage Pay transactions, this information will be used as the contact address for new clients.
Back button added to the header of Proweb screen.
Ability to specify a single pick-up or drop-off within operating hours.
A warning message now appears when deleting a Payment Merchant account.
Request and Book button labels renamed to Select on the quote screen.
On the Booking Overview page, the group image now appears at the top of the pricing section next to the group description.
Rate Card Rules
New rate card rule allows users to specify an overlap month.
Users can now choose the items to be stood down when creating a stand-down days rule.
Rate Card
The ability for users to create a copy of an existing rate card.
Payments
Ability to change the payee name when recording a terminal transaction.
Size of separator between 'Add Items' and drop-down arrow increased (Manage charges screen)
Version: 1.0 (POL)
Release Date: 19th November 2018
Features & Enhancements
Proweb
New Guest Login facility allows customers to place online bookings without creating an account.
Add a BOOK NOW button to your website with a link to the Proweb booking process.
Cookie Policy popup/link now displayed at the bottom of the Proweb booking URL.
Customers that have previously booked a vehicle using the old Proweb system can now log into the new system using their original login details.
Rearrange secondary vehicle properties, so the name displays before the value.
Add a promotional code to the POL Quote form.
Rate Card Rules
New rate card rule action allows rate card items to be added during an overlap period. Ideal for seasonal tariffs.
New rate card rule action enforces a minimum booking length when a quote is generated.
New rate card rule action allows rate card items to be adjusted by a fixed amount.
New rate card rule condition allows activities to be triggered when booking details fall outside your regular opening hours.
New rate card rule condition allows activities to be triggered when a vehicle is due to be returned to a different location.
Rate Card
'Add Rate Card Item' field renamed to 'Add Item From Rate Card'
Payments
Users can now select 'Terminal' from the payment methods drop-down list when 'Pre-Authorisation Deposit' is selected on the payment screen.
Version: 0.8.1 (POL)
Release Date: 25th October 2018
Features & Enhancements
Proweb
Receive card payments using SagePay.
Connect Proweb to your preferred payment merchant using SagePay's gateway facility.
Customise booking emails with our new template editor.
Force vehicle groups to always appear as on-request with our new availability rule.
Email notifications now sent to the rental company when a confirmed booking is placed.
Logos uploaded via the branding tab now appear as a favicon on website browser tabs.
Customer confirmation emails now sent from the email address associated with the booking location.
New sidebar makes it easier to navigate between setup screens.
Default email templates now include generic deposit wording.
Email templates now incorporate existing branding settings.
Missing mandatory fields now displayed to users.
Archived groups now excluded from the POL rate card and group screens.
Amend insurance excess levels on a per booking basis.
Apply ad hoc items to rental bookings as required.
Payments
Record and process pre-authorisation deposits when using SagePay.
Required deposit figure now displayed on the POL payments screen.
When taking terminal payments, users can now store the authorisation code.
Pre-authorised payments will only appear in Prohire once an operator has accepted a booking.
Rate Card
Configure currencies when setting up a rate card.
Apply rate card item changes to all matching items within a selected rate card.
Rate card item descriptions are now editable.
Prohire Desktop Version: 4.11.0.18
Release Date: 02nd October 2018
Features & Enhancements
Grace Minutes field is greyed out in booking and controlled via Rate Card rule
Two year dates entered into Date of Birth field will go back 80yrs and forward 20yrs to prepend 19 or 20 to it
Ability to hide groups in Prohire so they are no longer within the system
Notes can be created without a SiteID being taken
Prohire Desktop Version: 4.11.0.8
Release Date: 08th August 2018
Features & Enhancements
Add new GDPR specific functionality to handle client redaction and tagging for marketing purposes
Viewing charges for ProWeb2 Bookings will display new Charges screen in web browser
Viewing payments for ProWeb2 Bookings will be displayed in new Payment screen on user's web browser
For ProWeb2 Bookings Interim Billing functionality has been disabled
Allow users to log into new Prohire Online screen's using existing Prohire credentials
Note count appears next to the View Notes button
Button on menu bar to provide shortcut to operator to access ProWeb 2
Bookings produced via ProWeb should be quoting via new Prohire Online tariffs and quote engine
Menu options added to system to allow operators to configure Tariffs, ProWeb and Vehicle Availability within Prohire Online
Prohire Desktop Version: 4.10.0.2
Release Date: 16th February 2018
Features & Enhancements
Compatible with Sage Line50 2018 (v24)
Increased encryption level between client and server to AES256
When printing rental agreements for customers that do not have an account number, system will produce a dialog box asking if charges should be printed or not
Reworking of connection management when clients connect into hosted environment
Prohire Desktop Version: 4.9.0.48
Release Date: 8th May 2017
Features & Enhancements
Booking History button is now available on Vehicle Details screen when viewed via the Allocation Chart
System override available to allow changing of Charge Group when booking is ON HIRE and client has Scheduled Invoicing setup
When undertaking a vehicle ChangeOver for another site, the vehicle picker will default to the users logged in site and correctly set the pickup and return sites
Account Export Template Designer now allows client name to be exported in format Surname Name
New setting available allowing the VOR Daily Diary to use either a specific tariff rate or the Exclude from Utilisation option
Change to Print Charges setting so that it is now configurable at System and Account level. For non-account customers charges will always print on Rental Agreement irrespective of booking status, but account customers will use system setting that is configured to only print charges at Returned & Checked In status. This setting can be overridden within client's Account record to allow printing at Pre Hire and Post Hire stage.
