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Version 1.28 (POL)

Release Date: 3rd March 2021

 

Features & Enhancements

  • Prohire Companion

    • When a photo is taken as part of a mobile job, it will now include a timestamp alongside it. This will be separate from the timestamp that the system automatically records when a user starts a new job page.

  • Prohire

    • A new rate card trigger, “Add Overlap Date Range” has been added to the system. This overlap rule uses the quote’s start time as part of its calculation when deciding on the number of overlap days it needs. So, it will always be 24 hours from when the quote started. This helps to prevent partial days from being counted as full days because it is not using times.

    • Spring Boot updated to the latest release.

  • Tracker

    • Within the Setup Devices screen, users now have the ability to allocate a device to a vehicle without having to go through the "fit to vehicle" process.

Prohire Desktop Version v4.12.0.80

Release Date: 2nd March 2021

 

Features & Enhancements

  • Prohire
    • Prohire Desktop now has Sage v27 compatibility
    • There is now the facility within the Invoice Posting screen to allow authorised users to update the posted status of an invoice. A user will now be able to change the status of an invoice that had previously been posted back to “Not Posted”, allowing it to be reposted. Or, the status can be changed to “Posted” if a particular invoice or group of invoices does not need to be posted.
    • The Booking Payments report available to users within the Booking/ Rental screen can now be customised.
    • A new mobile job type, Booking Extension, can now be created when an operator extends a booking for a customer. When an operator creates this job type as part of a customer extension, they will have the ability to specify “Guest User”. This will then allow the job to be sent to either the contact email address already stored against the client or a new email address. The customer will be emailed a 1-time link for the job that they can then complete on their web browser. They do not need to have the app already installed. Once they have completed the job, a new mobile generated RA will be sent to the customer and rental location with their signature.
    • Before, when a vehicle was checked out on a rental, we were internally storing the booking number with the vehicle. But in certain scenarios this would prevent bookings being put back to ON HIRE that had previously been returned. We have decided to remove this link to prevent users from encountering this problem.
    • We have made some changes to the method we were using to keep statuses in sync between the vehicle and booking, to greatly reduce these being different within the system.

Version 1.27 (POL)

Release Date: 17th December 2020

 

Features & Enhancements

  • Prohire Companion
    • When a custom page has lots of inspection items on it and a user wants to record defects against these items, the Inspection page can now be specified as an Inspection page that allows defects to be recorded against the inspection items.
  • Prohire
    • A description field has been added to the Rate Card trigger and action tabs to aid users with an explanation of the rule that they are creating.
  • Proweb
    • Users can change the message that appears on the Quote List and Booking Overview page when a group has low availability rather than the standard “Subject to Availability”. Or, these messages can be disabled completely. There are separate options for either disabling or changing the message that appears on the Quote List and Booking Overview page.
  • Vehicle Hire Network
    • A new blog feature has been added to the main Vehicle Hire Network website.
    • A new dynamic result list page has been added, allowing the user to see a small selection of groups that are available based on their location. This selection will be generated based on the search criteria that they entered in a search engine.
    • The ability for a user to create a booking without needing to first create an account within VHN has been added.
    • The Profile page of the logged-in user has been updated so they can now see the bookings and documents that have been created.
    • Style changes have been made to the design of the results page shown to the user when a location has been chosen.

Version: 1.26 (POL)

Release Date: 9th December 2020

 

Features & Enhancements

  • Prohire Companion
    • On the Defects screen for a vehicle, a user will be able to generate an Inspection Report displaying all current defects recorded against the vehicle. This PDF report will include information recorded during the last mobile inspection job, but it will also include defects and damage recorded as part of previous mobile inspections.
  • Prohire
    • Migrated all POL and Companion token generation from Keycloak into our user service. When it is migrated over, all existing access tokens for these services will expire, so users will need to log back in again. This will have no effect on users that are already logged into Prohire desktop.
  • Tracker
    • As the user enters characters into the search box on the Setup Trackers screen, the system will start to filter the results shown. The search box on this screen will filter out results based on Tracker’s serial no/ IEMI numbers and the vehicle's make and model.
  • Proweb
    • When the message “Transaction Not Found” is returned to the user as part of taking a payment through Sage Pay, our system will attempt to re-query Sage Pay to confirm if the transaction exists or not within the gateway service.

Version: 1.25 (POL)

Release Date: 30th November 2020

 

Features & Enhancements

  • Prohire Companion
    • A new mobile job has been created: “Tracker Fitting”. This job allows a Companion user to scan the QR Codes on top of every Prohire Tracker device. Once they have completed the job it will automatically be assigned to the vehicle in Tracker. These Tracker Fitting jobs are created against the vehicle you want to fit a device to.
    • New email template placeholders have been added to the “Booking Docs” email for “Job Type” and “Mobile Job Name”, allowing this information to be included on these emails.
  • Prohire
    • On the Card Management tab of the POL Payments screen, the user can now define a customer’s credit card as their default.
    • A new payment transaction type has been created: “Payment & Deposit”. When this type is selected, the user can enter separate values for Payment and Deposit, which will then be presented as a single transaction to the payment gateway service. This will be displayed on the payments screen as separate entries for deposit and payment.
    • A new interface has been created for POL payments to allow users to retain the customer’s full deposit amount. The deposit refund interface has been adjusted to allow users to either specify the amount they would like to retain or to refund.
    • Any Sage Pay transactions taken within the POL Payments screen will no longer use the interim Pre-Auth step, it will immediately attempt to capture the payment. Payments taken via Proweb will still use the Pre-Auth step when a customer places a booking.
    • When a payment/ deposit has a status of “Unconfirmed”, users who are members of the Administrator role can now mark them as Failed or Success depending on what the status of the transaction is within their Payment Gateway management screen.
  • Tracker
    • The Setup Devices screen now provides users with the ability to filter devices according to their status, i.e., Fitted, Unfitted, Error etc.
    • The Last Ping field on the Device List screen will now be shown as “Time since” rather than as a timestamp of when the device last pinged into the system.
    • A new tracker dashboard screen has been created, allowing users to see a widget for various alert types, or whether a tracker is fitted or unfitted etc. at a glance.
    • A new crash report PDF will now be automatically generated when the system detects that a crash event has occurred.
    • A new trip breakdown report can now be generated from the Trip screen, allowing users to see every GPS co-ordinate that we have received from a device during a trip. This type of report is useful for Police Forces who require a detailed breakdown of a vehicle’s journey.
    • The Tracker Fleet View screen has been redesigned to include a new search filter option: “Status”, i.e. Parked, Driving, Error, and to split out fleet markers that are in error versus driving/ parked.

Version: 1.24 (POL)

Release Date: 8th October 2020

 

Features & Enhancements

  • Prohire Companion
    • A brand new job builder allows users to customise jobs for use with Prohire Companion. Presented to users as individual pages, it is now possible to quickly view, amend and add properties to a page. New pages can quickly be created, existing pages can be disabled or dragged to different positions within the job.
    • The new job builder also allows users to create test jobs. These are pre-populated with dummy data allowing users to view the effect of any customisations. Test jobs can be completed on a mobile device.
  • Prohire
    • Vehicle Lookup - vehicle fields that contain previously entered data from the user will not be overwritten if another vehicle lookup is undertaken.
  • Tracker
    • A new Driver Behaviour report has been added to the Find Trips screen. This report provides users with a summary of all trips, average speed and driving alerts raised by vehicles fitted with trackers. Several filters are available to help narrow results, that can then be exported to Excel for further analysis. This report is also available to tracker portal users.
    • A new Trip History report has been added to the Find Trips screen. This report allows users to export detailed information about the trips their vehciles have completed. Several parameters can be used to filter results, these can then be exported to Excel for further analysis. Once the report has been exported, additional information is shown, including maximum speed and eco-driving alerts. This report is also available to tracker portal users allowing them to view trips their vehicles have completed.
  • Vehicle Hire Network
    • Companies registered with Vehicle Hire Network can now invite employees to place bookings against the company account. If the employee's email address has already been used to register a personal account when they log in the system will prompt them to choose an account to place the booking against.

Version: 1.23 (POL)

Release Date: 13th September 2020

 

Features & Enhancements

  • Prohire Companion
    • New policy to disable pre-populate on a required field only. If a user has a field set to pre-populate this policy will not affect it.
    • The ability for inspection item or tyre condition to be configured so it becomes mandatory to capture an image. This is a new setting within these property types.
    • A new job type feature added to create a copy of a job type along with all the properties configured for it.
    • New "Defect_Count" placeholder available for use on the Vehicle_Inspection and Booking_Docs email templates. This placeholder indicates the number of new defects that have been created as part of the mobile job. These defects are either Inspection Items or Damage Spots.
  • Proweb
    • Users now have the ability to generate an API key if they want to create their own front end or placing bookings in Prohire.
  • Vehicle Hire Network
    • Improvements to the validation of customer date of birth during sign-up and the ability for the user to adjust this within their profile.
    • Password rules only appear to the user when the box has focus.
    • Improved and streamlined sign-up process for Vehicle Hire Network users.
    • Locations, where a user has an active account, will now appear in a different colour on the map. 
    • New image popup feature added allowing the user to view high-resolution images of groups.

Version: 1.22 (POL)

Release Date: 13th September 2020

 

Features & Enhancements

  • Prohire Companion
    • Users can now select 1 of 4 pre-populate policies that can be applied. These policies are:
      • Use Pre-Populate Setting – this policy will honour the pre-populate flag that a user has configured against each property. This is how the system previously worked.
      • Enable Pre-Populate on all job properties – this policy will pre-populate every property on the job including photos with their values from a previous job. It will ignore any pre-populate settings you have configured against the property.
      • Disable Pre-Populate on all job properties – this policy will never pre-populate a property and will leave all fields empty for a user to complete. This policy will ignore any pre-populate settings you have configured against a property.
      • Disable Pre-Populate on job photo – this policy will pre-populate all fields on the job with values from a previous job apart from any properties defined as photos. This policy will ignore any pre-populate settings you have configured against a property.

    • The policies are set within the Job Types - Edit Job Type screen.

    • Two new scopes are now available when creating an inspection item property, Group and Model Type. Model Type allows you to define an inspection item at a higher level than model. For example, you could define an item that you want to appear on Ford Transit’s, this item will then automatically appear against models that are Ford Transit 280, Transit 290, Transit 350 etc. Previously, if you used model, you would have to select each one of these separately.

    • A new action "Sync From Devices" has been added to the Job Data screen. If a job is appearing with the status Waiting for Sync, then this action will immediately sync any data from the device and provide users with the option to skip any attachments that might currently be missing. This will then allow the booking to progress as normal.
    • The Job Types screen now provides users with a link to manage properties that are specific to that job. An edit option is available for any property applied specifically to this filtered job allowing users to customise the property. The active toggle will only be available for properties that are associated with this filtered job.
    • A new scope option called Job Context has been added. This scope only applies to vehicle changeovers because it provides users with an additional selection option, Incoming Vehicle and Outgoing Vehicle. This allows users to then configure properties specifically for either the Incoming or Outgoing Vehicle.
  • Proweb
    • A new warning message has been added to the Booking Overview page for On Request bookings advising customers that the booking is not confirmed until the rental company responds. This warning message appears on the final page just above the “Make Request” button.
  • Tracker
    •  Devices will now be displayed in orange if we haven't received any communication for two hours rather than one.
  • Vehicle Hire Network
    • Keywords entered as part of a search are now displayed to users on the location list screen allowing a user to remove them.
    • Search radius automatically extended if a tag is selected and less than five results are returned.
    • The ability for users to select a filter tag that was not available as part of their initial search results. This will automatically extend the search radius until results are found.

Version: 1.18 (POL)

Release Date: 17th June 2020

 

Features & Enhancements

  • Prohire Tracker
    • The last pinged date on the Tracker Device Screen is now colour coded red, indicating it has been more than 24 hours since the device last communicated with the system.
    • Labels indicating time slices within tracker data have been rotated making them easier to read.
  • Prohire Companion
    • Users can now create their own job templates, properties and pages.
  • Proweb
    • Proweb can now be configured so customers only need to make a partial payment to secure a booking.
    • New rate card trigger and action rules can now be created allowing the customer to pay a percentage of the booking value.
    • It can also be configured so the customer will always have to pay a minimum amount and/or maximum amount.
    • As this partial payment is a rate card rule, it can be set to only display if a customer's request matches certain criteria.

Version: 1.17 (POL)

Release Date: 28th May 2020

 

Features & Enhancements

  • Prohire Online (POL)
    • New email log screen allows users to confirm if emails have actually been sent.
    • New group type menu allows users to create custom types and assign to groups.
    • New Total Outstanding Balance field added to payments screen alongside the current Booking and Deposit. This new outstanding balance field displays the difference between the Booking & Deposit outstanding balance figures.
    • New Mexican Peso currency option added to the system. This option can be set against the Hire Company and Proweb
  • Prohire Companion
    • Two new filters added to the Fleet Defect screen for Billed and Source. Billed is used to search for defects that have or have not marked as billed. Source is a filter that allows you to search for defects raised in specific areas, i.e. was the defect raised on an inspection item or is it a damage spot defect.
    • Any external photos taken during a Pre-Rental inspection are now carried over to the “Check Out” and “Check Out & RA” jobs if they are due to be created within 48hrs of the Pre-Rental inspection being completed.
  • Proweb
    • The Proweb configuration is now a unique scheme member to the rental company allowing greater flexibility in future for having multiple Proweb’s with completely different configurations for a single rental company. This also provides users with the ability to turn-off a Proweb configuration if it is no longer wanted.
    • Web branding can now be applied at a location level if they have different corporate identities.
    • Proweb updated to use the latest coding framework.
    • Users can now view bookings that have previously been off hired.   

Prohire Desktop Version: 4.12.0.31

Release Date: 15th May 2020

 

Features & Enhancements

  • Prohire
    • Vehicle Details – accessing the vehicles details screen via the Allocation Chart will now allow you to create mobile jobs
    • Allocation Chart – mobile jobs indicator in the status bar has been removed
    • Daily Diary – mobile jobs indicator in the status bar of screen has been removed
    • Vehicle List - user credentials will be remembered when creating batch mobile jobs so the user will no longer need to re-enter the password each time.

Prohire Desktop Version: 4.12.0.28

Release Date: 20th April 2020

 

Features & Enhancements

  • Prohire
    • Booking Screen – a new Documents button has been added to this screen providing users with a shortcut to all the documents produced by Companion and related to that booking, i.e. Check Sheets, Rental Agreements, Post-Rental Inspections
    • Vehicle Details – a new document button has been added to this screen allowing users to access all the pdf documents that have been generated by Companion and related to the vehicle, i.e. vehicle inspections & pre-rental inspections
    • Booking Screen – when completing a Check Out via Companion, users can create a “Linked” job. A “Linked Job” is done when a user selects the “Check Out” job, this will then give the user the ability to create a separate Rental Agreement job. By having separate “Check Out” and “Rental Agreements” jobs users are given the ability to assign these jobs to different users/ devices for completion.
    • Interim Bill List – on the Interim Bill list users can search for Interim Bills according to order reference numbers
    • Companion – when assigning a job to a user, the list of users will be filtered according to their role if that job type has been configured for specific roles
    • Check In – the vehicles condition field has been turned to an optional field rather than mandatory
    • Check In – the user will be warned if the Check-In mileage is not greater than the original check out mileage, but it will still allow the booking to be completed if it is less.

Version: 1.16 (POL)

Release Date: 17th April 2020

 

Features & Enhancements

  • Prohire Online (POL)
    • When setting up a vehicle group, users can specify an appropriate tag. Tags are dependent on the category specified for that group, e.g. the commercial category will only show you tags related to those types of vehicles, i.e. Tipper, Luton, Pickup etc. Tags allow users to find vehicles easily as they appear as filters.
    • Schemes – a primary contact email address can be entered and used for enquiry notifications.
    • Schemes – a mobile phone number can be entered and used for enquiry notifications via SMS. The user will still need to check either email or Prohire for the enquiry details.
  • Risk 
    • Users can now search for clients by their full name in the incident report list screen.
  • Proweb
    • The location field on the VHN search widget now sorts locations according to their size, i.e. cities, towns, hamlets
    • When submitting an enquiry, users can enter a contact telephone number.
    • The location lists on VHN & URG have been optimised to either display locations in either list form or on a map that user can scroll through.

Version: 1.15 (POL)

Release Date: 7th April 2020

 

Features & Enhancements

  • Prohire Online (POL)
    • New Vehicle Hire Network scheme added. Authorised business users can query availability across all members signed up to the scheme. This VHN scheme is managed by Prohire and restricted by an access code. Prices are not displayed and the feature is also available to members who do not use Proweb.
    • Schemes – scheme owners can now prevent a scheme logo from appearing on a member's site. The contact details will be displayed instead.
    • New rate card trigger added allowing adjustments of rates to be applied to bookings placed via scheme membership.
    • Gateway payment details now include Credit Card brand and Credit Card expiry date.
    • Schemes – ability for scheme member to set all groups to On Request.
    • Schemes – companies that are listed as having vehicle’s available matching customer requirements will display company name.
    • Schemes – a range filter has been included on the location list to increase/ decrease distance willing to travel. Default is 20 miles
    • Schemes – members can now leave schemes they are already subscribed to.
    • Schemes – a member of a scheme can now specify the groups to display as On Request.
  • Proweb
    • Users can now specify that all groups enabled for Proweb are On Request - regardless of the number of vehicles available.
    • Ability for customers to enter a phone number when making an enquiry.
  • Prohire Companion
    • When viewing documents generated by a mobile job it now indicates what type of document it is, e.g. Post Rental, Mid Hire etc.
    • When assigning a job to a user in Prohire Desktop, the list of users will only display users that are in a role authorised to complete those job types.
    • When a credit card is used to make a payment for a booking, the card details will be included in the payment section of rental agreement. It will display Expiry Date, last 4 digits of the card, card issuer and the name on the card, if provided, alongside the amount taken and payment date.
    • A link to the rental companies Terms & Conditions will be included on the bottom of the rental agreement.

Version: 1.14 (POL)

Release Date: 30th March 2020

 

Features & Enhancements

  • Prohire
    • Use Prohire Online email functionality in Prohire Desktop.
  • Prohire Online (POL)
    • New branding framework allows Proweb and email templates to have different branding. Previously, Proweb and emails would share the same branding. This has now been separated to allow different branding schemes. Email branding can be set at a Hire Company or Location level, while Proweb branding can only be set against the Hire Company. 
    • All system email templates have been updated to include the new branding framework and improvements to template layout.
    • Ability for email templates to be sent to the logged in user, if email address has been entered.
    • Disabled users are hidden by default on the User Management screen.
    • Additional terminal payment option of Debit Mastercard added as card type.
    • Users will be redirected to a sign up page if they try to use a product they don't currently have a license for.     
  • Prohire Companion
    • Companion job properties can now be configured to appear against vehicle categories, vehicle models or specific vehicle registrations. 
    • Prohire Mobile V2 inspection reports and current damage spots can now be imported into Prohire Companion.
    • When a job is aborted, users can now specify the reason.
    • The Browse Job screen can now be exported to Excel.
    • Check sheet report now displays the Hire Company or Location logo.
    • Ability for users to multi-select sites in the mobile app filter.
    • Ability for rental company to specify that more than 4 exterior photos are to be taken as part of a job. Users can specify up to 16 exterior photos.   
    • When a job has been aborted, users can either cancel the job or return it to the job pool.
    • Ability for users to mark a damage spot as potentially fixed. This marks the damage spot with a status of “Pending” in the Fleet Defect screen, allowing further investigation.
    • User interface improvements to the mobile job properties screen making it easier to enable/disable job properties and create new inspection items.
    • The Fleet Defect list now includes a filter to search for the user that recorded the defect.  

    • Improved support for multiple frog images appearing on a job.

  • Prohire Tracker
    • Portal users can now view bookings that have previously been off hired.   

Prohire Desktop Version: 4.12.0.22

Release Date: 4th March 2020

 

Features & Enhancements

  • Prohire
    • Functionality added to allow Prohire to access new Companion interfaces, i.e. ability to create jobs against bookings and vehicles, access Mobile Daily Diary.
    • Template editor - additional fields added to the Template Editor.

Version: 1.13 (POL)

Release Date: 3rd March 2020

 

Features & Enhancements

  • Prohire Online (POL)
    • Users can now sign up for additional Prohire products, i.e. Prohire Companion, Prohire Risk, Proweb etc. Simply click on the 'Product Licensing' button at the top of your main Prohire Desktop system. 
  • Prohire Tracker
    • Trip search now displays vehicle registration numbers when trips are returned.
    • Improvements to styling on the Trip Search and Vehicle View screens.
    • When viewing a trip, users have the ability to replay a trip including the speed and time at each data point.
    • When viewing a trip, the 'View in Google Maps' link in the bottom left corner allows users to select an individual point to display in Google Maps.
    • Performance improvements to the Alert screens.
  • Prohire Risk
    • When viewing a list of raised incidents, the visibility of each record is now displayed, i.e. Internal or Public.
    • Styling improvements to the Incident Report screen allowing POL administrators to change the visibility level of a record or delete it. All incidents will be raised with a status of 'Awaiting Approval' that administrators can then publish.   

Version: 1.12 (POL)

Release Date: 20th February 2020

 

Features & Enhancements

  • Prohire Online (POL)
    • Users can now be assigned specific roles or custom roles allowing administrators to restrict menu options and functions available in Prohire Online. Several system roles have been pre-populated and can be assigned to existing users. 
    • New Fleet Defect screen allowing authorised users to view defects and damage spots created against vehicles. 
    • New Hire Company screen allows users to enter information about the rental company, i.e. logo, merchant account, address and terms and conditions. This information will be used for reporting.
    • Merchant accounts can now be configured at a location or hire company level.
    • Allowed payment methods can now be configured. 
    • The capturing of deposits can now be controlled within the customer payments menu option. These settings will be imported from Prohire Desktop.
    • Ability to print receipts for payments taken via Prohire Online.   
  • Prohire Tracker
    • New 'Late Returns' feature. This feature will notify the rental company if a customer isn't going to make it back to the rental location by the scheduled return time. The feature utilises a 1 hour drive time based on Google Maps data with snapshots taken at three points during the day. 8am, 12.30 & 17.30.
    • New 'Find Trip' functionality allows users to locate all tracked vehicles that have passed through a specified location.
    • Users can now search for vehicles with a 'Tracker Unfitted' status.
    • Tracker events now include address co-ordinates allowing users to view the location of an event with Google Street View.
    • Users can now use Google Maps to view the current position of a vehicle via the Vehicle View screen.
  • Prohire Companion
    • Job types can be restricted to specific roles.
    • New centralised management screen allows authorised users to assign jobs to users and view job status, i.e. assigned, in progress etc
    • Support added for Pre-Rental, Handover, Post-Rental, Valet, Changeover and Rental Agreement jobs. 
    • Comparison of Prohire Companion job data when a rental is completed.

Prohire Desktop Version: 4.11.4.20

Release Date: 20th January 2020

 

Features & Enhancements

  • Prohire
    • Quick Setup – switched over to use buttons rather than IE panels for help panels

Version: 1.9 (POL)

Release Date: 11th December 2019

 

Features & Enhancements

  • Prohire
    • Ability to assign basic roles to Prohire Online Users; Front Desk, Manager & Administrator.
    • Creation and management of users now completed within Prohire Online. These users will be shared/synced with Prohire Desktop.
    • Company-specific sub-domains now used when accessing online resources.

Prohire Desktop Version: 4.11.4.11

Release Date: 11th December 2019

 

Features & Enhancements

  • Prohire
    • Creation and management of users now completed via a dedicated User Administration screen within Prohire Online.
    • Any permissions previously configured against a role will be retained and can be assigned to new users. Users can also create new custom roles for users in Prohire Desktop.
    • Any passwords created after the upgrade will be case-sensitive.
    • Administrators can reset a user password via the User Administration screen in Prohire Online.

Version: 1.8 (POL)

Release Date: 11th October 2019

 

Features & Enhancements

  • Prohire Tracker
    • When an Alert is raised, the current temperature and weather conditions will be displayed.
  • Proweb
    • New availability calculation types allow user to always return 'Free Sell' or 'On Request' on a per-group basis.
    • 'Remote Locations' label changed to 'Meet & Greet Locations'

Prohire Desktop Version: 4.11.3.29

Release Date: 25th September 2019

 

Features & Enhancements

  • Prohire
    • Sage Posting - Ability to post non-account customers to Sage with a unique account number.
    • Sage Posting - Ability to automatically create accounts in Sage when invoices are posted.
    • Sage Posting - Ability to post payments directly into Sage bank accounts.
    • Product Licencing - Shortcut added to main menu bar allowing users to sign up for additional Prohire products and services.
    • Client Screen - Additional 'Account Ref' field displayed on Company and Private Client screens showing the account number created when invoices were posted to Sage. This field will only be available if the feature was enabled.
    • Security - If password protection and auditing are configured on the main Booking/Rental screen, the system will now remember the user’s password while they are within the screen. The system will audit buttons as normal until the user leaves the Booking screen.
    • Allocation Chart - Width of Tracker column reduced.
    • Client Address Field - Number of available characters increased to 255.
  • Tracker
    • New Tracker Portal invite button added to the client screen. Rental companies can use this button to provide customers with access to real-time tracking information for vehicles currently on hire. Information includes hired fleet, current vehicle locations, historic trips and enabled alerts for events such as speeding or harsh braking. Find out more
    • Bookings on the Allocation Chart now include a red border if the vehicle is going to exceed the 'Expected Mileage' value for booking.
    • Booking/Rental screen displays mileage covered during booking life and an estimated end mileage total. This estimated end mileage is calculated using the pro-rated mileage per day since check-out and an estimated mileage for the remainder of the booking.

Version: 1.7 (POL)

Release Date: 14th August 2019

 

Features & Enhancements

  • Rate Card
    • Refundable deposit values can now be adjusted automatically using a rate card rule.
  • Tracker Portal (Phase 1)
    • Provide your customers with real-time access to vehicle tracking data. Perfect for account clients, users can view their hired fleet, current vehicle locations, historic trips and enabled alerts for events such as speeding or harsh braking. Tracker Portal is free of charge for Prohire Tracker users. This feature requires an update to Prohire Desktop.

Version: 1.6 (POL)

Release Date: 8th August 2019

 

Features & Enhancements

  • Proweb
    • 3D Secure enabled to support new regulations for authenticating online payments. The expectation will be for all e-commerce transactions to be processed via secured industry protocols such as 3D Secure. As a result, rental customers are now presented with a new security popup/page when initial payment is taken online.
  • Rate Card
    • Users now have a centralised place to configure group settings, i.e. adjusting insurance excess figures and enabling/disabling groups.
    • Following the creation of an item against a single group, users can now copy those rates and settings to all other groups within the same vehicle category.
    • Times now shown against effective dates when multiple rate cards are published on the same day.
    • Ability to link to the Quote screen from the Rate Card List screen.
  • Rate Card Rules
    • Ability to create a rule that increases or decreases the insurance excess by a specified amount.
    • Ability to copy an existing rule within the rate card.
    • Improvements to the way the system handles rules that have been created and then amended at a later date.
    • Ability to combine 'item percentage adjustment' rules.
    • The system currently applies the rule that has the highest absolute value by default. This can now be changed if you need a rule to always apply its adjustment figure.
    • Users can now view rules that have executed and disable them if required.
  • Payments
    • When processing a refund against a Gateway payment, users now have the ability to perform a 'Terminal Refund' if the refund was completed via the Gateway provider's web interface.
    • The maximum payment amount that can be entered has been restricted to 7 characters.
  • Tracker
    • Improvements to the Fleet View screen. Driving vehicles are now shown on the map along with vehicle registration numbers.
    • Tracker serial number now displayed to the user on the tracker device screen.
    • History of tracker usage now displayed to the user on the device setup screen.
    • Ability to record additional information when assigning a tracker to a vehicle.
  • POL
    • Availability and Quote screens updated to include new date & time pickers.

Prohire Desktop Version: 4.11.3.24

Release Date: 17th July 2019

 

Features & Enhancements

  • Prohire
    • Facility for users to perform a vehicle pre-rental check via the Vehicle and Vehicle List screens.
    • The Fleet View button is now included in the security framework allowing it to be secured.
    • The Vehicle Screen now displays tracker odometer readings.
    • The Prohire allocation chart now indicates if a vehicle is fitted with a tracking device.
    • Improvements to the layout of the buttons found on the Vehicle List screen.
    • Full address information is now displayed when viewing a vehicle's current position from the allocation chart.
    • A new flash on the Daily Diary screen displays how many tracking alerts are waiting to be resolved.
    • When accessed from the Allocation Chart, the Fleet View screen displays selected site vehicles by default.

Version: 1.5 (POL)

Release Date: 5th June 2019

 

Features & Enhancements

  • Tracker
    • Ability to view a map containing the current position of all vehicles fitted with a tracking device.
    • A central place to allow users to allocate tracking devices to a vehicle and view details relating to a device.
    • Ability for users to respond to and manage alerts generated by the tracking devices.
    • Ability for users to create their own geofences that notify the rental company when a vehicle enters or exits a defined geographic boundary.
    • Vehicle speed, date and time now displayed when hovering the mouse over a trip position.
    • Ability to view driving habits and display an eco-driving screen at the end of a trip.
    • Alerts that still require a response now displayed in Prohire Desktop.
    • Ability to filter out trips based on distance. By default, the system will hide trips less than a mile.
    • Alert description now displayed when hovering the mouse over an alert in Vehicle View.
    • Notification within vehicle trip if a customer has exceeded the maximum allowed speed.
    • Additional filtering options added to the Manage Geofence screen.

Version: 1.4 (POL)

Release Date: 25th April 2019

 

Features & Enhancements

  • Prohire
    • Ability for users to manage availability manually on a per-group basis via the Prohire allocation chart.
  • Rate Card
    • New 'end date' rate card trigger.
    • New rate card action allows users to set the tax rate for an item.
  • Proweb
    • Link added to the personal details section allowing customers to view the rental company's privacy policy.
    • New footer added to the payment details section indicating the payment service provider, Stripe or Sage Pay.
    • Ordering of booking questions updated with Terms and Conditions question appearing at the bottom.
    • Booking confirmation page wording updated to reflect both free sell and on request bookings.

Prohire Desktop Version: 4.11.3.10

Release Date: 25th April 2019

 

Improvements

  • History of registration number changes now recorded against a vehicle.
  • Cherished number plates now extended to incorporate invoices, allowing original vehicle plate and cherished plate to be recorded.
  • On the booking list screen, users now have the ability to bulk extend bookings to a specific date.
  • On the client list screen, users can now search by mobile number or contact number.

Version: 1.3 (POL)

Release Date: 14th February 2019

 

Features & Enhancements

  • Proweb
    • Ability to capture Driving License Number as part of the booking process. Once enabled, this field becomes mandatory.
    • Ability to capture Client Contact Address as part of the booking process. Once enabled, these fields become mandatory.
    • Ability for users to create their own Meet & Greet locations for use with Proweb. These locations link to a physical location for availability purposes but contain specific operating hours, booking questions and rate cards. When bookings created against these Meet & Greet locations arrive in Prohire, they use the rental agreement, and invoice number ranges assigned to the physical location. Meet & Greet location address information is recorded in the booking delivery and collection fields.
    • Ability for users to add a web link of their choice to the company logo at the top of the booking screen.
    • Booking questions improved allowing single select, multi-select and plain text questions to be created.
    • Booking questions can be assigned to specific sites if required.
    • Improvements to the number of vehicle types displayed to the customer on the initial Proweb search screen.
    • Improvements to the way secondary currencies are displayed on the Quotelist screen.
    • Required deposit amounts now displayed beneath pricing section on the Booking Overview page. Please note that deposit amounts will need to be added to Prohire in order to show in Proweb.
    • Button label changed from Select to Book on the Quotelist screen.
    • Updates to colour scheme used across POL UI.
  • Rate Card Rules
    • Rate card rules now allow users to specify a gross percentage rate.

Version: 1.2 (POL)

Release Date: 17th January 2019

 

Features & Enhancements

  • Payments
    • In the payment screen, users can now create a new tokenised card in addition to the details taken at the time of the booking.
  • Rate Card Rules
    • Additional 'OR' and 'NOT' triggers added to Rate Card Rules providing increased flexibility.
    • Multiple actions can now be added to a single Rate Card Rule.
  • Proweb
    • A visible indicator is now included on the Proweb Quote list screen, advising the customer that a particular group has limited availability.
    • Once a Proweb enquiry has been received, users have the ability to delete it from the system. Deleted enquiries can be viewed in a separate screen.
    • Improvements to line-height used when displaying optional extras on the Booking Overview page.

Version: 1.1 (POL)

Release Date: 18th December 2018

 

Features & Enhancements

  • Proweb
    • Proweb enquiries - the ability for customers to ask questions about a vehicle without placing a booking. Based on the response back from the rental company, the customer can then either place a booking or search for another vehicle.
    • Ability to specify a vehicle group as Enquiry Only, Book Only or Book & Enquiry.
    • The ability for users to upload PDF copies of their Terms & Conditions and Privacy Policy within the Proweb setup screen. Once uploaded, the system will generate a unique web link to each document.
    • New 'Enquiry' flash indicating the number of enquiries awaiting a response.
    • Site location information now appears within the footer of the Proweb booking screen.
    • Proweb can now display a secondary currency if required.
    • When a billing address is required for Sage Pay transactions, this information will be used as the contact address for new clients.
    • Back button added to the header of Proweb screen.
    • Ability to specify a single pick-up or drop-off within operating hours.
    • A warning message now appears when deleting a Payment Merchant account.
    • Request and Book button labels renamed to Select on the quote screen.
    • On the Booking Overview page, the group image now appears at the top of the pricing section next to the group description.
  • Rate Card Rules
    • New rate card rule allows users to specify an overlap month.
    • Users can now choose the items to be stood down when creating a stand-down days rule.
  • Rate Card
    • The ability for users to create a copy of an existing rate card.
  • Payments
    • Ability to change the payee name when recording a terminal transaction.
    • Size of separator between 'Add Items' and drop-down arrow increased (Manage charges screen)

Version: 1.0 (POL)

Release Date: 19th November 2018

 

Features & Enhancements

  • Proweb
    • New Guest Login facility allows customers to place online bookings without creating an account.
    • Add a BOOK NOW button to your website with a link to the Proweb booking process.
    • Cookie Policy popup/link now displayed at the bottom of the Proweb booking URL.
    • Customers that have previously booked a vehicle using the old Proweb system can now log into the new system using their original login details.
    • Rearrange secondary vehicle properties, so the name displays before the value.
    • Add a promotional code to the POL Quote form.
  • Rate Card Rules
    • New rate card rule action allows rate card items to be added during an overlap period. Ideal for seasonal tariffs.
    • New rate card rule action enforces a minimum booking length when a quote is generated.
    • New rate card rule action allows rate card items to be adjusted by a fixed amount.
    • New rate card rule condition allows activities to be triggered when booking details fall outside your regular opening hours.
    • New rate card rule condition allows activities to be triggered when a vehicle is due to be returned to a different location.
  • Rate Card
    • 'Add Rate Card Item' field renamed to 'Add Item From Rate Card'
  • Payments
    • Users can now select 'Terminal' from the payment methods drop-down list when 'Pre-Authorisation Deposit' is selected on the payment screen.

Version: 0.8.1 (POL)

Release Date: 25th October 2018

 

Features & Enhancements

  • Proweb
    • Receive card payments using SagePay.
    • Connect Proweb to your preferred payment merchant using SagePay's gateway facility.
    • Customise booking emails with our new template editor.
    • Force vehicle groups to always appear as on-request with our new availability rule.
    • Email notifications now sent to the rental company when a confirmed booking is placed.
    • Logos uploaded via the branding tab now appear as a favicon on website browser tabs.
    • Customer confirmation emails now sent from the email address associated with the booking location.
    • New sidebar makes it easier to navigate between setup screens.
    • Default email templates now include generic deposit wording.
    • Email templates now incorporate existing branding settings.
    • Missing mandatory fields now displayed to users.
    • Archived groups now excluded from the POL rate card and group screens.
    • Amend insurance excess levels on a per booking basis.
    • Apply ad hoc items to rental bookings as required.
  • Payments
    • Record and process pre-authorisation deposits when using SagePay.
    • Required deposit figure now displayed on the POL payments screen.
    • When taking terminal payments, users can now store the authorisation code.
    • Pre-authorised payments will only appear in Prohire once an operator has accepted a booking.
  • Rate Card
    • Configure currencies when setting up a rate card.
    • Apply rate card item changes to all matching items within a selected rate card.
    • Rate card item descriptions are now editable.

Prohire Desktop Version: 4.11.0.18

Release Date: 02nd October 2018

 

Features & Enhancements

  • Grace Minutes field is greyed out in booking and controlled via Rate Card rule
  • Two year dates entered into Date of Birth field will go back 80yrs and forward 20yrs to prepend 19 or 20 to it
  • Ability to hide groups in Prohire so they are no longer within the system
  • Notes can be created without a SiteID being taken

Prohire Desktop Version: 4.11.0.8

Release Date: 08th August 2018

 

Features & Enhancements

  • Add new GDPR specific functionality to handle client redaction and tagging for marketing purposes
  • Viewing charges for ProWeb2 Bookings will display new Charges screen in web browser
  • Viewing payments for ProWeb2 Bookings will be displayed in new Payment screen on user's web browser
  • For ProWeb2 Bookings Interim Billing functionality has been disabled
  • Allow users to log into new Prohire Online screen's using existing Prohire credentials
  • Note count appears next to the View Notes button
  • Button on menu bar to provide shortcut to operator to access ProWeb 2
  • Bookings produced via ProWeb should be quoting via new Prohire Online tariffs and quote engine
  • Menu options added to system to allow operators to configure Tariffs, ProWeb and Vehicle Availability within Prohire Online

Prohire Desktop Version: 4.10.0.2

Release Date: 16th February 2018

 

Features & Enhancements

  • Compatible with Sage Line50 2018 (v24)
  • Increased encryption level between client and server to AES256
  • When printing rental agreements for customers that do not have an account number, system will produce a dialog box asking if charges should be printed or not
  • Reworking of connection management when clients connect into hosted environment

Prohire Desktop Version: 4.9.0.48

Release Date: 8th May 2017

 

Features & Enhancements

  • Booking History button is now available on Vehicle Details screen when viewed via the Allocation Chart
  • System override available to allow changing of Charge Group when booking is ON HIRE and client has Scheduled Invoicing setup
  • When undertaking a vehicle ChangeOver for another site, the vehicle picker will default to the users logged in site and correctly set the pickup and return sites
  • Account Export Template Designer now allows client name to be exported in format Surname Name
  • New setting available allowing the VOR Daily Diary to use either a specific tariff rate or the Exclude from Utilisation option
  • Change to Print Charges setting so that it is now configurable at System and Account level. For non-account customers charges will always print on Rental Agreement irrespective of booking status, but account customers will use system setting that is configured to only print charges at Returned & Checked In status. This setting can be overridden within client's Account record to allow printing at Pre Hire and Post Hire stage.