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Hosting Data, Back Up & Security

Supporting your business is the cornerstone of our business.

As a hosted customer, your rental system is in safe hands. That’s because our proven security systems protect your Prohire data with a host of powerful defences.

Key benefits of a hosted service from Prohire include:

  • Client data stored securely via our Sota ISO 27001 accredited data centres
  • Access to servers tightly controlled 24/7
  • Two separate power feeds plus UPS
  • Two internet service providers ensuring your data is there when you need it
  • Firewall network security
  • Advanced anti-virus software
  • Secure access to your data from multiple locations
  • Regular hourly backups in multiple locations (including off-site)

To guard against theft and corruption your data is housed at our resilient data centre. The air-conditioned centre is fed by two separate power feeds, backed-up with a UPS and diesel generator to guarantee constant power. Likewise, our internet connection comes from two separate backbone providers ensuring that we’re online and ready to assist you.

We’ve got you covered from every possible angle. Access to the data centre is restricted to selected individuals via electronic ID cards and hardware in the data centre is secured via digital keypads. The data centre is based at a location with 24 hour manned gates, extensive CCTV and a razor fence perimeter. Security badges are needed to access the site. 

Your Prohire data is stored on our servers, meaning there’s no need to worry about your computer power. The server consists of an 18 disk hard disk array. This technology means that in the unlikely event that one disk goes down, you won’t even know about it – it automatically keeps working! Is this the case if you currently host your own data?

In addition, our firewall prevents outside unauthorised access to your data. Furthermore, our advanced anti-virus software occasionally detects viruses not picked up via client anti-virus software.

Our safeguarding efforts don’t stop there. Our robust backup procedures mean your data is double protected. Each night your data is securely sent to our remote server and backed-up via tape drives. Fourteen tape drives are currently used, meaning that if needed we are able to recover two weeks’ worth of your data.