No, Prohire Tracker can be used with just 1 vehicle or 1,000.
Prohire Tracker
Find answers to frequently asked questions relating to Prohire Tracker
Do I need a minimum number of vehicles?
Read more about Do I need a minimum number of vehicles?How much does Prohire Tracker cost?
Read more about How much does Prohire Tracker cost?The fixed monthly cost is £3.50 per device per month. This includes unlimited data but excludes hardware that must be purchased separately. The monthly cost is based on a 24-month contract.
Does Prohire install the tracking devices?
Read more about Does Prohire install the tracking devices?No, Prohire doesn’t provide an installation service so you will need to fit the device(s) yourself or use a local company.
Are there any upfront costs?
Read more about Are there any upfront costs?Other than the initial cost of the hardware, there are no other upfront fees or charges.
Will I own the device(s)?
Read more about Will I own the device(s)?Yes, you will own the devices once full payment has been received.
Are the devices covered by a warranty?
Read more about Are the devices covered by a warranty?Prohire warrants that on delivery, and for a period of 24 months from the date of delivery (warranty period), devices shall be free from material defects in design, material and workmanship.
Is there a minimum contract period?
Read more about Is there a minimum contract period?Yes. The minimum contract period is 24 months.
Do I need to provide my own SIM card(s)?
Read more about Do I need to provide my own SIM card(s)?No, all devices are fitted with a SIM card prior to delivery. Data charges are included in the fixed monthly cost.
Are there any additional charges?
Read more about Are there any additional charges?No, the fixed monthly cost includes unlimited data.
Can I add additional devices to the system?
Read more about Can I add additional devices to the system?Yes, additional devices can be added at any time.
What if there’s a fault with my device?
Read more about What if there’s a fault with my device?In the first instance, faulty devices would need to be returned to Prohire Software Systems Ltd, 1090Z Galley Drive, Kent Science Park, Sittingbourne, Kent ME9 8GA
How much do the tracking devices cost?
Read more about How much do the tracking devices cost?Device | Cost per device | |
Teltonika FMB001 | £40.00 + VAT | |
Teltonika FMT100 (1-5 units) | £40.00 + VAT | |
Teltonika FMT100 (6+ units) | £35.00 + VAT |
Proweb
Find answers to frequently asked questions relating to Proweb
Will Proweb work with my existing website?
Read more about Will Proweb work with my existing website?Yes. You can add the customer booking widget to your existing website with a simple line of code.
Can I take online payments?
Read more about Can I take online payments?Yes. Proweb allows you to accept full or partial online payments by connecting with one of our approved payment partners.
Can I add my company logo and branding?
Read more about Can I add my company logo and branding?Yes. You can add your company logo and style the booking pages to match your own branding.
What about additional extras?
Read more about What about additional extras?Proweb allows you to setup additional extras for your customers to select as part of the booking process.
Can I decide which vehicles are available to book online?
Read more about Can I decide which vehicles are available to book online?Absolutely. Proweb gives you complete control over your availability. You can choose which vehicle groups are displayed online and whether a customer can book, or request availability.
Does Proweb support seasonal tarrifs?
Read more about Does Proweb support seasonal tarrifs?Yes. Use our rules and triggers to automatically adjust your rates based on seasonality, availability or utilisation.
Prohire Companion
Find answers to frequently asked questions relating to Prohire Companion
How is Companion licensed?
Read more about How is Companion licensed?All Companion customers enjoy access to unlimited devices with unlimited jobs and unlimited users.
Which devices are compatible with Companion?
Read more about Which devices are compatible with Companion?Companion is compatible with Android & Apple smartphones and tablets. The minimum requirement for Android devices is v9.0, but we recommend v10.0 or above. The minimum requirement for Apple devices is v11 of iOS.
Does Companion integrate with Prohire?
Read more about Does Companion integrate with Prohire?Absolutely! Companion integrates seamlessly with Prohire. You can access job histories from Prohire and easily send jobs to Companion devices/users. Booking statuses are also updated in Prohire on completion of a pre-rental and post-rental inspection.
Can I use Companion for inspections on long-term hires?
Read more about Can I use Companion for inspections on long-term hires?Absolutely! You can perform as many mid-hire inspections as required. These can be the same or different to those on check out/in. The results of the inspections are automatically sent to Prohire. This feature is especially useful if you are required to perform regular inspections (e.g. every 6 weeks).
Does Companion support Deliveries & Collections?
Read more about Does Companion support Deliveries & Collections?Yes! Delivery & Collection address details are automatically pulled through to the Companion job from the booking screen in Prohire. Drivers have access to address information and a link to Google Maps for turn-by-turn navigation.
Prohire Software
Find answers to frequently asked questions relating to Prohire Software
What is Prohire?
Read more about What is Prohire?Prohire is a trusted software solution designed to help vehicle rental companies manage their fleet, bookings, and customers more efficiently. Used in over 800 locations, it allows rental companies to seamlessly manage everything from enquiry to check-in. Prohire supports the ‘front-desk’ side to your business, providing visibility for which vehicle is out on hire and to whom, as well as the ability to capture and securely store customers’ details (including documents such as driving licence/passport/utility bill etc). Prohire also supports the ‘back-office’ side of your business, with in-depth reporting, data auditing, user management, and integrations with accounts packages such as Sage.
Is the software scalable?
Read more about Is the software scalable?Yes, our software is highly scalable. We have customers with 5 vehicles, and customers with thousands of vehicles, and everything in-between. As you add more vehicles to your fleet, we simply amend your software licence – no need for additional software. Our modules mean you can also add additional tools and functionality as you need it.
What type of reports can I generate with your software?
Read more about What type of reports can I generate with your software?Our software allows you to generate various reports, including fleet utilisation, revenue reports, outstanding balance reports, booking source, and more, to help you make data-driven decisions.
What kind of support do you provide?
Read more about What kind of support do you provide?We provide UK based in-house customer support via phone and email. Support is available between 7:30am to 5:30pm Monday to Friday, and 7:30am to 12pm on Saturdays. We also operate an emergency out-of-hours support line for business critical moments.
How secure is your software?
Read more about How secure is your software?We prioritise data security. Our software includes advanced security measures to protect your data, including high-level encryption and firewalls routinely updated with the latest security patches.
How do I migrate my existing data to your software?
Read more about How do I migrate my existing data to your software?Any existing data can be imported into Prohire via a spreadsheet. Our onboarding team will be on hand to support you.
What training is provided to help my team use the software?
Read more about What training is provided to help my team use the software?We offer a range of training solutions to ensure you and your team get the most from Prohire from the start. From one-to-one training sessions to our dedicated Training Academy, you’ll find an option to suit your needs.
What hardware do I need?
Read more about What hardware do I need?Prohire is an application designed for Windows platforms, so we suggest using a PC or laptop that operates on Windows for optimal performance. All data is saved in the cloud, allowing you to access and use Prohire from anywhere, provided you have an internet connection. For those using Macs, you can create a Windows-like environment on your device using third-party software like Parallels. Please note that we’re in the process of transitioning to a fully browser-based solution, and a growing number of modules can already be accessed via a web browser.